By purchasing our goods and/or using our services, you accept this Shipping & Return Policy. Please read this Shipping & Return Policy carefully.

The terms used here, unless otherwise defined, have the same meaning as in the Terms and Conditions.



We are shipping worldwide.


Shipping fee and delivery times:

Within Hungary:

  • Standard shipping
    • 5 working days
    • Above 96 000 huf – free
    • Below 96 000 huf – 3000 huf
  • Store pickup
    • 2 working days
    • free


  • International shipping within EU (except Hungary)
    • 5 working days
    • Above 300 eur – free
    • Below 300 eur  – 20 eur
  • International shipping outside EU
    • 5-10 working days
    • Above 300 eur – free
    • Below 300 eur – 45 eur


Please note that at the moment, we are unable to offer free shipping to the following countries: New-Zealand, Australia, and China.

  • Australia and New Zealand
    • 5-10 working days
    • All orders – 55 eur
  • China
    • 5-10 working days
    • All orders – 45 eur


At the moment we are unable to ship orders to the Russian Federation and Bahrein.


Delivery times are indicated from the day when the order has been confirmed by Our aim is to fulfill your order in the time scale indicated above, we cannot take responsibility, however, if the delivery time is longer than indicated.

Our distribution centre does not dispatch orders on Saturday, Sunday, and bank holidays of Hungary.  We do not ship to P.O. Box addresses.



Although we use all reasonable efforts to ensure that your order is delivered within a specified time period, we cannot accept responsibility for late deliveries or  destruction due to circumstances outside of our control. Our customer service team will do our best to inform you of any unexpected delay.


If you have problems with tracking your order, please contact us via our support e-mail:



INQ Concept is responsible for the customs duty and the customs clearance fee.